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Healthcare Vertical - Infinium®  Case Study

Baptist/St. Vincent Healthcare
Human Resource, Payroll, Flexible Benefits Project

Challenges:

  • Client was moving from one 'multi-tax' environment into two discreet 'multi-tax' operating environments
  • Over 10,000 active (23,000) terminated employees, with 300-400 employees 'shared' between the two environments
  • 24/7 healthcare operation
  • At start of project, client had over 2,200 custom programs
  • Minimal resources available from the client on a full-time project basis
  • Resolution of account balances (i.e. PTO and Flexible Spending), for terminating employees due to demerger
  • Difficulty of the two groups to conform to 'division' solutions

Solution:

  • Created and maintained detailed project plan, issues log and time schedule
  • Provided client with excellent team resources - project management, technical and application
  • Wrote detailed specifications
  • Improved working relations with two groups
  • Provided client with case-tested options for issue resolutions

Results:

  • Met required time/conversion requirements and deadlines, providing client(s) with their own unique environment
  • Alleviated large number of custom programs, utilizing more standard Infinium processes
  • Enhanced needed custom programs, removing 'hard-coding'
  • Enhanced user knowledge
  • Created time-saving interfaces between Payroll and Financials

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